iZ Technology Corporation

Support F.A.Q.


  1. Which iZ products are considered “Discontinued” products?
  2. What is the difference between BWAV and WAV files?
  3. What is RADAR BWAV Disk Format?
  4. Why would I want to record in BWAV?
  5. What is “file flattening”?
  6. What's up with 192KHz?
  7. Can I restore a 128k cluster project onto a BWAV (96k cluster) drive?
  8. How do I convert my Projects to WAV/BWAV?
  9. How do I configure my RADAR for Dual Disk Recording?
  10. How do I setup networking on my RADAR?
  11. How do I get a debug log from the RADAR?
  12. How can I navigate the RADAR menu quicker?
  13. How do you zoom in and out using the KC-24?
  14. How do you scroll through the tracks using the KC-24?
  15. How do I quickly get to the beginning or end of an audio region?
  16. What is the fastest way to get to the IN or OUT point quickly?
  17. Can I name locate points?
  18. Can multiple RADAR units be locked together?
  19. Can I use an RE-8 II Session Controller with RADAR 24/V?
  20. Are RADAR II projects compatible on RADAR 24/V systems?
  21. Are RADAR 24/V project compatible on RADAR II systems?
  22. What kind of monitor do I need if I want to use RADARView?
  23. Can I mix on RADAR?
  24. How does RADAR 24/V connect to an analog console?
  25. Which digital interface formats does RADAR 24/V support?
  26. What is the difference between the Sync Reference I/O and the Digital I/O Sync on the back panel?
  27. Why did we include two word clock inputs?
  28. What is 8-bus mode?
  29. How do I free up space on my Record Drive?
  30. How do I free up space on my Archive?
  31. How much recording time do I have left?
  32. How much space do I have left on my Record Drive/Archive Drive/DVD-RAM etc?
  33. What is my RADAR configuration (i.e. Software Version, CPU Speed/Type/Serial #/Recording Engine/RAM/IP Address/Mac Address/Analog Card(s)/Digital Card(s)?
  34. What are the different types of DVD-RAM disks used by RADAR 24?
  35. What is the difference between DVD-RAM TYPE I and DVD-RAM TYPE II?
  36. What are the maximum cable lengths for AES, TDIF, ADAT, and MADI cables coming out of RADAR?


  1. Which iZ products are considered “Discontinued” products?
    RADAR I systems & accessories
    RADAR II systems & accessories

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  2. What is the difference between BWAV and WAV files?
    Both BWAV and WAV files use the .wav extension (some programs use .bwf). They both refer to the same audio format. The main difference is that BWAV files include more information in the file header than WAV files. So, for example, a BWAV file will include "time stamp" information, which allows a software application to place the audio files in the correct position in the timeline.

    If a given software application can not read the extra information stored in a BWAV header, it will still read the actual data contained within the file.

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  3. What is RADAR BWAV Disk Format?
    With 3.35 software, a new option appeared in the Disk/Init Disk called RADAR BWAV.

    When you init a drive for BWAV recording, RADAR will natively record in BWAV audio file format (96k cluster size) opposed to RADAR Format (128k cluster size). RADAR format is still supported in current software - BWAV is just a new option.

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  4. Why would I want to record in BWAV?
    BWAV is a universal format and the recommended format for audio delivery by the Audio Engineering Society (AES). Once your material has been recorded and File Flattened on RADAR (see What is “file Flattening”), you can remove RADAR's audio drive and mount this drive on a Mac/PC to import into other audio programs. The files are in a universal format, and time stamped for future aligned importing.

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  5. What is “file flattening”?
    File Flattening consolidates the audio (including punch ins and overdubs) into one BWAV file per track (or one file per region if no to fill gap silence) to be easily imported into other audio platforms. The File Flattening process is very quick (10-20 seconds per project, depending on size), and is much faster than the traditional method of exporting.

    Flattened files are accessible in the USER directory of your record drive. For example, in a 24 track project from timeline 00:10:00:00 to 00:15:00:00 with lots of overdubs and punch ins, you will have 24 BWAV files after “flattening” which will be “spotted” to the 00:10:00:00 timeline in your DAW.

    Currently, “file flattening” cannot be performed if your project is copied, contains imported audio, or cut / copy / paste commands (basically any editing). Punch ins and overdubs are ok. If your project has edits you can “export” to the USER folder on your recording drive for the same functionality.

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  6. What's up with 192KHz?
    RADAR’s SCSI engine is capable of recording 192KHz digital audio to hard drives. At the present time the maximum track count is 6 tracks at 192 KHz for RADAR 24 and 24 tracks for RADAR V. All RADAR 24/V units are capable of recording 192 kHz using digital I/O (AES/EBU) , but only S-Nyquist RADARs equipped with Adrenaline Plus cards can record 24 tracks of analog audio at the 192 kHz sample rate.

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  7. Can I restore a 128k cluster project onto a BWAV (96k cluster) drive?
    No. You must export a 128k cluster project off an audio drive as BWAV/WAV and then import it onto a BWAV audio drive.

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  8. How do I convert my Projects to WAV/BWAV?
    Choosing file export to a DVD/CD will convert the tracks to BWAV or WAV depending on which format you select. If you select stereo there is an option to burn a Redbook Audio CD.

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  9. How do I configure my RADAR for Dual Disk Recording?
    (For 3.35 and up with Adrenaline Plus) Using 2 identical drives, navigate to the DISK MENU -> DISK MODE -> DUAL DISK. Please refer to the User Manual for implications of Dual Disk Recording.

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  10. How do I setup networking on my RADAR?
    Refer to our documents on setting up a network with MAC or PC

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  11. How do I get a debug log from the RADAR?
    See How to Save A Debug Log in our Support section.

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  12. How can I navigate the RADAR menu quicker?
    If you know the name of the menu item you’re looking for, just press the first letter of the menu item on your KC24 or Session Controller. Your controller will display all menu options that start with that letter in one-by-one order.

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  13. How do you zoom in and out using the KC-24?
    Press and hold "Z" and press either "+" or "-" for zoom in or out. Press and hold "V" and press either "+" or "-" for vertical zoom in or out.

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  14. How do you scroll through the tracks using the KC-24?
    Press and hold "V" and press either cursor up or down.

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  15. How do I quickly get to the beginning or end of an audio region?
    Press RECALL LOC
    Press or depending if you want to jump to the start or end of the region
    To jump to the beginning or end of an audio region on a specific track, just press SOLO TRACK before following the above steps.

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  16. What is the fastest way to get to the IN or OUT point quickly?
    The left and right cursor buttons can be used to instantly locate to the MARK IN and MARK OUT locate points. Pressing the down cursor will audition audio between the MARK IN and MARK OUT locate points.

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  17. Can I name locate points?
    Yes. On the Session Controller or KC-24: 1) press the EDIT LOC button; 2) using the left/right arrow keys, move the cursor to the EDIT selection in the dialog that appears and press ENTER; 3) select the locate number you wish to name using the up/down arrow keys; 4) move the cursor to the blank name field using the right arrow key, type the locate name using the qwerty keys and press enter; 5) press MENU/PREV to return to the main display.

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  18. Can multiple RADAR units be locked together?
    Yes. RADARLink allows up to eight RADARs to be linked together. The synchronization is sample accurate and on RADAR’s systems track numbering is reflected on the slave machines (25-48 etc.). Additionally, track names on RADAR slave units can be named from the master remote.

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  19. Can I use an RE-8 II Session Controller with RADAR 24/V?
    No. A major design change prevents the RE-8 II from being used with RADAR 24/V.

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  20. Are RADAR II projects compatible on RADAR 24/V systems?
    Yes. The only exception arises when using projects that originated in RADAR II software versions 2.06 and earlier.

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  21. Are RADAR 24/V project compatible on RADAR II systems?
    Yes, once you “MAKE PORTABLE” the drive (this option is given when unmounting a drive). However, RADAR 24/V projects in RADAR BWAV disk format are not compatible on RADAR II systems or on RADAR 24 systems running pre 3.35 software.

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  22. What kind of monitor do I need if I want to use RADARView?
    Any SVGA compatible monitor will do the trick.

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  23. Can I mix on RADAR?
    No. RADAR is designed to replace the 2-inch multi-track machine. It is not designed to perform mixing and real-time DSP effects like a Digital Audio Workstation.

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  24. How does RADAR 24/V connect to an analog console?
    RADAR 24/V has three optional board sets that supply 24 tracks of analog/digital conversion with nominal sample rates of 48 KHz, 96 KHz and 192 KHz. Audio I/O is provided on 6, 25pin D-sub connectors. Use D-sub to XLR, TRS etc. cables to connect to an analog console. These cables are available from iZ Sales at 1-800-776-1356 or from third party vendors

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  25. Which digital interface formats does RADAR 24/V support?
    RADAR 24/V can accommodate any two of the following digital interfaces: TDIF, ADAT Lightpipe or AES/EBU. ALL digital and analog outputs are available at all times.

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  26. What is the difference between the Sync Reference I/O and the Digital I/O Sync on the back panel?
    In terms of Inputs, there is no significant difference between the Sync Ref input and the Digital I/O sync input., except that the Sync Ref input has a selectable 75 ohm termination while the Digital I/O Sync input has a fixed 75 ohm termination. These two signals are internal to the RADAR and run to an internal selector before running to the Phase Lock Loop (PLL), so either can be used for external syncing.

    In terms of Outputs, the Sync Ref output and the Digital I/O Sync output are exactly the same, except that the Digital I/O Sync output is delayed 90 degrees in phase relative to the Sync Ref output to adhere to the Tascam TDIF standard. Either output can be used to sync up external equipment.

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  27. Why did we include two word clock inputs?
    Two distinct inputs allow for increased flexibility. A user can select between different clock sources without physically changing BNC cables on the back of the RADAR. We also included two word clock inputs to facilitate possible sample rate conversion capabilities within RADAR in the future.

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  28. What is 8-bus mode?
    Enabling this feature allows RADAR to mirror inputs 1-8 on inputs 9-16 and 17-24. This mode is designed for use with smaller format 8 bus consoles. This feature can be found in the preferences menu.

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  29. How do I free up space on my Record Drive?
    MENUDISK MENURECLAIM SPACE will delete all of your undos and free up that space to record

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  30. How do I free up space on my Archive?
    SHIFT+BROWSE, choose D:Archive then hit ERASE to mark the files/folders you wish to delete. Hit ENTER to erase them.

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  31. How much recording time do I have left?
    Navigate to:
    MENUDISK MENUSHOW DISK SPACE
    Or press the left and right arrows simultaneously on the KC 24 or Session Controller.

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  32. How much space do I have left on my Record Drive/Archive Drive/DVD-RAM etc?
    To check the amount of space available, press SHIFT+BROWSE, then use the up and down arrows to select the drive you want to check. Press the # key to display Available Space.

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  33. What is my RADAR configuration (i.e. Software Version, CPU Speed/Type/Serial #/Recording Engine/RAM/IP Address/Mac Address/Analog Card(s)/Digital Card(s)?
    MENUSYSTEM MENUSYSTEM INFO
    Navigate using the Up and Down Arrows

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  34. What are the different types of DVD-RAM disks used by RADAR 24?
    There are currently 5 types:
    DVD TYPE I - 5.2 Gb (double sided, 2.6 Gb per side)
    DVD TYPE II - 2.6 Gb
    DVD TYPE I - 9.4 Gb (double sided, 4.7 Gb per side)
    DVD TYPE II - 4.7 Gb
    Cartridge-less (disk only) 4.7 Gb

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  35. What is the difference between DVD-RAM TYPE I and DVD-RAM TYPE II?
    DVD-RAM TYPE I is a double sided disk - when one side is full, you can flip it over and use the second side. DVD RAM TYPE II is a single sided disk. The disk can be removed from its carrier and be used in a computer’s DVD-ROM drive.

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  36. What are the maximum cable lengths for AES, TDIF, ADAT, and MADI cables coming out of RADAR?
    AES: 100 meters / 328 feet
    TDIF: 7.3 meters / 24 feet
    ADAT: 4.8 meters / 16 feet
    MADI: 200 meters / 651 feet (coaxial)
    MADI: 2000 meters / 6561 feet (optical)

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