iZ Technology Corporation

CONTACT iZ

In North America: 1.800.776.1356
International: 1.800.274.72744

iZ Technology Legendary Support

iZ Support’s goal is to maximize customer satisfaction and product knowledge by providing timely access to user-friendly technical support and diagnostic tools.

Our dedication to customer support has made us Legendary in the pro-audio industry. Here’s why:

You’ll be greeted promptly by live, knowledgeable human beings who care about your support issue.
It’s free and unlimited (upon product registration)
iZ supports all of its products, no matter how old they are. Have questions about your old Otari RADAR I or II? We’ll answer them.
You’ll always be treated with courtesy, dignity, and respect.

Contact Support
Tech Tip of the Month

iZ Support is world famous

CONTACT SUPPORT

Phone
Phone Support is available Monday to Friday from 8 am to 5 pm PST. If all support agents are busy, you can leave a message with a real person or request a call-back.

North America: 1.800.776.1356
U.K.: 00.800.2747.2744
Australia: 0011.800.2747.2744
South Korea: 001.800.2747.2744 (Korea Telecom)
South Korea: 002.800.2747.2744 (Dacom)
Hong Kong: 001.800.2747.2744
Germany: 00.800.2747.2744
Spain: 00.800.2747.2744
France: 00.800.2747.2744 (France Telecom)

All other countries please dial: (IDD) 800.2747.2744
Click here for the required IDD (International Direct Dialing) prefix for your country.

Email
Email the Support Team anytime at support@izcorp.com.

Instant Messaging / Internet Phone
Ask a question using Skype™ Instant Messaging / Internet Phone.

N.J. McDonnell: izsupportnj

Wade Anderson: wade.iz.support

Forum
Post a question on the iZ Forum and get replies from iZ Support and other RADAR users.

Tech Tip of the Month How Much Record-Time is Still on my Drive?
If you’ve ever been in a recording session and wondered if your drive had enough juice left to capture the whole set, then this Tech Tip is for you! To find out how much record-time is left on your mounted drive, just press and hold the right and left arrow keys simultaneously. The LCD screen on your Session Controller will display the record-time remaining in hour/minute/second format – the same information will be displayed on the monitor’s GUI for KC24 users. This function can be used while the transport is in STOP, PLAY, or RECORD.
Click for More Tech Tips

Tech Tip of the Month

How Much Record-Time is Still on my Drive?

If you’ve ever been in a recording session and wondered if your drive had enough juice left to capture the whole set, then this Tech Tip is for you!

To find out how much record-time is left on your mounted drive, just press and hold the right and left arrow keys simultaneously. The LCD screen on your Session Controller will display the record-time remaining in hour/minute/second format – the same information will be displayed on the monitor’s GUI for KC24 users. This function can be used while the transport is in STOP, PLAY, or RECORD.

Click for More Tech Tips